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Our Site Cookie Policy

Charnwood is totally committed to ensuring that your privacy is protected while using our web site, we also want to be completely open and clear about what information we use.

 

What is a Cookie and How We Use Them

A cookie is a small file which we ask permission to be placed on your computer's hard drive, you can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Many cookies have an expiry date which can be as soon as you leave the web site, others retain data for a future visit to the site eg name and address for faster checkout completion. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Cookies allow web sites to respond to you as an individual remembering your likes and dislikes and by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

 

Cookies our store uses

Cookie Name Cookie Description
Cart The association with your shopping cart.
Category_Info Stores the category info on the page, that allows to display pages more quickly.
Compare The items that you have in the Compare Products list.
Currency Your preferred currency
Customer An encrypted version of your customer id with the store.
Customer_Auth An indicator if you are currently logged into the store.
Customer_Info An encrypted version of the customer group you belong to.
Customer_Segment_Ids Stores the Customer Segment ID
External_No_Cache A flag, which indicates whether caching is disabled or not.
Frontend You sesssion ID on the server.
Guest-View Allows guests to edit their orders.
Last_Category The last category you visited.
Last_Product The most recent product you have viewed.
Newmessage Indicates whether a new message has been received.
No_Cache Indicates whether it is allowed to use cache.
Persistent_Shopping_Cart A link to information about your cart and viewing history if you have asked the site.
Poll The ID of any polls you have recently voted in.
Polln Information on what polls you have voted on.
Recentlycompared The items that you have recently compared.
Stf Information on products you have emailed to friends.
Store The store view or language you have selected.
User_Allowed_Save_Cookie Indicates whether a customer allowed to use cookies.
Viewed_Product_Ids The products that you have recently viewed.
Wishlist An encrypted list of products added to your Wishlist.
Wishlist_Cnt The number of items in your Wishlist.

 

Other cookies our store uses

Google Analytics is used by the vast majority of web sites to provide information to the site owner.
Google uses cookies to anonymously track website metrics for the purposes of providing benchmarking inforamtion.
The anonymous data from cookies provides us with visitor arrival , departure and usage patterns that helps us understand and improve the web site.
Cookie Name Cookie Description
_utma A persistent cookie - it remains on a computer, unless it expires or the cookie cache is cleared. It tracks users visits, first visit and last visit.
__utmb & __utmc These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. It is a session cookie, and expires at the end of the session, e.g. when the user leaves the page.
__utmz Cookie __utmz monitors where a visitor arrived from for example a Search engine, direct, or social media, this Cookie also registers what keyword generated the visit plus geolocation data.
__utmv Google __utmv Cookie lasts "forever". It is a persistant cookie and is used for visitor segmentation.